Privacy policy

Introduction Zendea (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with our services. This policy complies with applicable data protection laws and Google Merchant Center requirements.

Information We Collect We may collect the following types of information:

  • Personal Information: Name, email address, shipping address, billing address, phone number, and payment information.
  • Automatically Collected Information: IP address, browser type, device information, browsing behavior, cookies, and analytics data.
  • Purchase Information: Order history, products purchased, and transaction details.
  • Customer Support Data: Communications with our support team.

How We Use Your Information We use your information to:

  • Process and fulfill your orders
  • Provide customer service and support
  • Improve our website and services
  • Send order confirmations, shipping updates, and promotional emails (you may opt-out anytime)
  • Prevent fraud and ensure security
  • Comply with legal obligations

Sharing of Information We do not sell your personal information. We may share data with:

  • Service providers (shipping carriers, payment processors, hosting services)
  • Legal authorities when required by law
  • Business transfers in case of merger or acquisition

Cookies and Tracking Technologies We use cookies and similar technologies to enhance user experience, analyze traffic, and personalize content. You can manage cookie preferences through your browser settings.

Data Security We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

Your Rights You have the right to:

  • Access, correct, or delete your personal information
  • Opt-out of marketing communications
  • Request data portability (where applicable)

To exercise these rights, please contact us at info@shopzendea.com.

International Data Transfers Your data may be transferred to and processed in the United States and China.

Changes to This Policy We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on our website.

Contact Us For any privacy-related questions:

  • Email: info@shopzendea.com
  • Phone: +1 213-980-4063

U.S. Address: 158 SW 148th Street, Burien (Seattle), WA 98166, United States